The photographs supplied by the user show considerable device damage: the tip was bent and the blade had broken off.When used in accordance with its intended use, the device cannot break.The device was apparently damaged due to misuse or rough handling, such as falling to the ground.Manufacturing records, including acceptance testing records, were checked for the lot in question and found to be conforming.No similar complaints have been received for this device.The root cause of the damage cannot be established since the device is not available for inspection and testing.
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