Model Number 801040 |
Device Problem
Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/20/2017 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).Per the manufacturer's subsidiary, the issue was discovered during routine maintenance of the pump.The pump was working roughly and moved with difficulty.
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Event Description
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It was reported that during the use of the device for a non-clinical activity, the pump was not functioning correctly.There was no patient involvement.
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Manufacturer Narrative
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Evaluation is in progress, but not yet concluded.
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Manufacturer Narrative
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The reported complaint was confirmed.During laboratory analysis, the product surveillance technician (pst) observed the pump to be improperly reassembled with three functional issues.He noted a disconnected lid switch causing a 'cover open' error message, a disconnected encoder pin #2 causing an 'over-speed' error message and a loose tension nut causing an 'under-speed' error message.The reconnection of connectors and proper tension nut adjustment corrected all three issues and restored pump functionality.The product will be sent to service to be brought to manufacturer¿s specifications before being returned to the customer.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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