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Catalog Number 10310 |
Device Problem
Break (1069)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/11/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The device was not returned to the manufacturer for physical evaluation.However, a picture was provided showing the phlebectomy extractor with a broken hook tip.Upon inspection of the picture the hook was missing from the tip.The dhr documentation was reviewed and no anomalies that could be associated with the complaint incident.No service history was available to be reviewed.This complaint has been confirmed as damaged or worn.The root cause has not been identified as a workmanship or material deficiency.
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Event Description
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The integra sales representative reported on behalf of the customer that on (b)(6) 2018 a 10310 varady phlebectomy extractor, 6-3/4, sm hook/spatula was broken at the tip of the hook.No patient contact, injury, or surgery delay was reported.Additional information was requested but no other clinical information has been provided.
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Manufacturer Narrative
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The device was returned to the manufacturer for physical evaluation.The failure mode was confirmed.An investigation of the device manufacturing records was conducted by the manufacturer.There were no deviations or non-conformances during the manufacturing process.The returned microhook spatula showing minimal wear and a broken tip.Without knowing how much pressure was used to the tip when in use, the cause is undetermined.This type of damage is usually the result from improper usage.The complaint report is confirmed; damaged/ worn.The root cause has not been identified as a workmanship or material deficiency.
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Search Alerts/Recalls
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