The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.The reported failure was unconfirmed.The probe was functionally tested per (b)(4) however, the nose is separating from the body and the probe was retired.The probe was cleaned, evaluated, and is not repairable.The probe damage appears to be user related.A lot history review (lhr) review is not possible, as the device is manufactured using a unique serial number and not by lot number.A history review of serial number (b)(4) showed no other similar product complaint(s) from this serial number.
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