Catalog Number XXX-HEADREST |
Device Problem
Unstable (1667)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Type
malfunction
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Manufacturer Narrative
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It is unknown if the device will be returned to the manufacturer for analysis.The plant investigation is in progress and a supplemental medwatch report will be submitted upon completion of the investigation.
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Event Description
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The customer reported that on an unknown date, an unspecified mayfield system was too flexible and it did not allow to have "rigid" fixation of the patient's head.During set up with the mayfield points and with good tightening of the joints of the system, the unit was not stable (movement due to flexibility).Additional information has been requested.
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Manufacturer Narrative
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The device was not released for evaluation.A device history record review could not be performed at this time as the lot number was not provided.The complaint is unconfirmed.The root cause to the end user's experience could not be determined.
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Search Alerts/Recalls
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