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Model Number 8307 |
Device Problems
Device Alarm System (1012); Failure to Sense (1559)
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Patient Problem
Injury (2348)
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Event Type
Injury
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Manufacturer Narrative
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Product is scheduled to be returned but have not been received in by manufacturing at the time of this report.Therefore, this report is based solely on the information provided by the customer.At this time, there is no evidence that a manufacturing non-conformity contributed to the reported complaint and the instructions for use were reviewed and determined to provide adequate instructions and warning for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.Manufacturer reference file #(b)(4).No product returned at this time.
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Event Description
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Customer reported the sensor is not always sending a signal to the alarm to sound.A patient fell and suffered a scrape on his back.Additional information from the customer stated the scrape was cleaned and covered with a band aid.No other treatment was administered.The date the incident occurred was not reported.
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Event Description
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Supplemental required for additional information.
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Manufacturer Narrative
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Analysis did not confirm the reported event of the device not sending the signal to the alarm to sound.Instead analysis of the unit found inactive areas on the sensor pad that would cause it to continuously send signal to the alarm to sound.This could have been caused by the way the unit was stored as physical inspection of the device indicated the sensor was stored in a rolled up position.The product instructions for use advises to store the sensor pad in a laid flat position.At this time, there is no evidence that a manufacturing non-conformity contributed to the reported complaint and the instructions for use were reviewed and determined to provide adequate instructions and warning for the safe and effective use of the device.Therefore, no corrective or preventative actions are necessary.All complaints are trended and reviewed by management on a monthly basis.As part of this monthly review, any excursion above the control limits for this failure mode will be assessed, documented and acted upon as warranted.(b)(4).
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Search Alerts/Recalls
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