Catalog Number 8065750833 |
Device Problems
Occlusion Within Device (1423); Device Displays Incorrect Message (2591)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/20/2018 |
Event Type
malfunction
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Manufacturer Narrative
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A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is: (b)(4).
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Event Description
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A customer reported during the quadrants stage of the cataract removal, the surgeon stopped "emptying" and the tip was occluded during a cataract procedure.They received a system message when they recalibrated the phaco handpiece.The cassette was replaced with another and the procedure was completed.There was no impact to the patient.No additional information is expected.
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Manufacturer Narrative
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No phaco tip sample was returned for evaluation for the report of being occluded during surgery; therefore, the condition of the product could not be verified.Only the pak with a few other items were received.Two photos were present with the complaint file.A review of the device history records traceable to the reported lot number indicates that the product was processed and released according to the product¿s acceptance criteria.A complaint history examination indicates there were no additional complaints associated with the lot for the reported issue.The photos provided with the complaint were reviewed.The photos are very unclear and no conclusions can be made based on these two photos.Because a phaco tip sample was not returned by the customer and the device history record review of the lot number provided indicated the product was processed and released according to the product¿s acceptable criteria, the root cause for customer complaint issue cannot be determined.No specific action with regard to this complaint was taken by the manufacturing facility because no phaco tip sample was received to determine a root cause.Phaco tips are 100% visually inspected by trained operators during the manufacturing process.Complaints are reviewed and monitored at regular intervals for any significant adverse trends.No additional action is required at this time.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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