(b)(4).Unknown, assumed 1st day of month that complaint was reported.Batch # p94j95 device analysis: the analysis results found that the el5ml device was received with no damage in the external components.In an attempt to replicate the reported event, the device was tested for functionality.Upon testing, the device was cycled and 7 conforming clips were fed and formed; then it was noted that the clips did not fully advance into the jaw.In order to evaluate the condition of the internal components, the device was disassembled.Upon disassembling, a 4 partially formed clips were found jammed inside the shaft leading to the found feeding issues and the tip of the advancer was found bent.A possible cause for the condition of bent advancer is actuating the device when the jaws are not clear of the trocar.Actuating the device with the jaws closed may bend the advancer.Please note that prior to loading a clip in the jaws, ensure that the demarcation between the jaws and the device shaft is past the end of the trocar cannula.Additionally, excessively applying a side load to the jaws, causing them to partially collapse could result in a clip malformation.The device jaws should be fully open and parallel upon initiating the firing of the device.It should be noted that as part of our quality process, each device is visually inspected and functionally tested during manufacturing to ensure the device meets the required specifications prior to shipment.The batch history record was reviewed and identified a partially formed clips eject or fall out of the device jaws defect related to the reported incident were found.When this occurs, our quality system documents the necessary actions to ensure final product quality.The final quality release criteria were met before this batch was released for distribution.In addition, no protocols or ncr related to the complaint, were found during the manufacturing process.
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