Investigation summary: a sample was received for the purpose of our investigation.The investigators were able to observe the reported failure mode in the sample provided.The tip of the returned unit was damaged but review of the retention samples and batch paperwork could not yield insight into the potential cause of this defect.Unfortunately bd is unable to determine the root cause for this issue, but will continue to track and trend.The batch record also was reviewed, no related abnormalities were found.Investigation conclusion: the tip of the returned unit was damaged but review of the retention samples and batch paperwork could not yield insight into the potential cause of this defect.Unfortunately bd is unable to determine the root cause for this issue, but will continue to track and trend.
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