An evaluation of the kangaroo joey pump was performed and the customer states ¿blank display.Upon follow up the customer stated there was no physical damage that he was aware of.¿ the unit was triaged and the customer¿s reported condition was confirmed.The service technician found the lcd display was damaged.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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