The manufacturer was alerted on (b)(6) 2018.On the 2nd may 2018 the manufacturer reported: batch released on date: 16/october/2017.N.Of pieces released: 15.All the steps, according to our routing sheet and relative drawings, have been performed correctly as well as the dimensional and functional controls.No other similar event registered on this lot there aren't non conformity elements in the document review.Analyzing the pictures above, we notice that the damaged part is the joint of the rotation mechanism.We suppose that the rupture concerning the laser welding is due to an improper use of the instrument.We suppose that an higher rotation force had been exerted exceeding the resistance of the device.Visual inspection performed on 30 april 2018 by r&d product manager although it cannot be confirmed, it is possible that the device was used in a non-standard way, causing an excessive rotational force on the broken joint exceeding the resistance of the device.The images provided in the preliminary investigation were considered.
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