The reported complaint of the autopulse platform ((b)(4)) displaying a system error, out of service, revert to manual cpr message was confirmed during functional testing and archive data review.The root cause was due to a defective processor board.Upon visual inspection no physical damage was observed.Evaluation of the platform during initial power up, revealed a system error, out of service, revert to manual cpr message on the user control panel.The archive data was reviewed and contained a system error 132 (internal watchdog timeout) error message on the reported event date, confirming the reported event.The autopulse platform is a reusable device and was manufactured in 29 dec 2012.It has exceeded its expected service life of 5 years.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of complaints reported for autopulse platform serial number (b)(4).
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