Model Number 15 |
Device Problem
Device Inoperable (1663)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Date 05/01/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).Physio-control evaluated the customer's device and verified the reported issue.Physio then replaced the system pcb assembly and after observing proper device operation through functional and performance testing the unit was returned to the customer for use.
|
|
Event Description
|
The customer contacted physio-control to report that their device would not complete the boot-up process.The customer advised that they were attempting to power the device on and observed that the led's on the keypad as well as the display would flash, but the device would not power on.There was patient use associated with the reported event.The customer advised that medical personnel had responded to a patient experiencing a syncopal episode.A backup device was obtained and used to continue patient care.The customer advised that there were no adverse effects to the patient as a result of the reported issue.No further details were provided.Physio-control has made multiple attempts to obtain additional information about both the patient and the event; however, no response has been received.
|
|
Manufacturer Narrative
|
Physio-control further evaluated the removed system pcb assembly and determined that the cause of the reported issue was a thermally sensitive crystal, designator y1.
|
|
Event Description
|
The customer contacted physio-control to report that their device would not complete the boot-up process.The customer advised that they were attempting to power the device on and observed that the led's on the keypad as well as the display would flash, but the device would not power on.There was patient use associated with the reported event.The customer advised that medical personnel had responded to a patient experiencing a syncopal episode.A backup device was obtained and used to continue patient care.The customer advised that there were no adverse effects to the patient as a result of the reported issue.No further details were provided.Physio-control has made multiple attempts to obtain additional information about both the patient and the event; however, no response has been received.
|
|
Search Alerts/Recalls
|