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Model Number MODEL 100 |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/28/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The reported complaint on autopulse platform s/n (b)(4) was confirmed during functional testing.The drive train motor was replaced to resolve the reported issue.No physical damage observed upon receipt.Upon powering on the platform, unable to perform initial functional testing due to system error message displayed.The platform's archive showed a system error 139 - unable to hold compression position occurred on (b)(6), the date reported by the customer.The fault was due to the drive train motor brake assembly air gap was too wide, out of specification at (0.011").The drive train motor was replaced to remedy the complaint.The platform was re-evaluated through run_in test without any fault or error.The autopulse has passed all the testing and meets all required specifications.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of similar complaints for autopulse sn (b)(4).
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Event Description
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It was reported that a patient in cardiac arrest was initiated manual cpr.Upon deployment of the autopulse platform (sn (b)(4)), a "system error, out of service, revert to manual cpr " message was displayed on the user control panel.Following this, manual cpr was resumed for an unspecified amount of time.It was further reported that the patient achieved rosc at the hospital.No known impact or patient consequence was reported.
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Search Alerts/Recalls
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