Manufacturing plant received on 05/25/2018 an actual sample one cassette from code 050-87216 without its original package.During disinfection the alleged failure was confirmed, a leak was found on the cassette film.A visual inspection was performed to sample cassette and noticed a pin hole at the cassette film.An investigation of the product history records was conducted by the manufacturer.There were no deviations or non-conformances during the manufacturing process.In addition, the product history review confirmed the labeling, material, and process controls were within specification.
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