An evaluation of the kangaroo epump was performed and the customer states ¿the unit's screen is black during testing.¿ the unit was triaged and the customer¿s reported condition was confirmed.The unit was powered up on battery and the display remained blank.The unit was disassembled.Visual inspection found corrosion on the flex cable of the display.Corrosion was also found at other points on the main pcba.Liquid ingress caused the pcba to corrode, and is the result of customer misuse.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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