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Model Number 29525 |
Device Problem
Cut In Material (2454)
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Patient Problem
No Patient Involvement (2645)
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Event Type
malfunction
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Manufacturer Narrative
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(b)(4).No specific issue was found in the service or complaint system for the return.Verified technician finding that the power cord was damaged and copper wiring was exposed.A pm/safety label on the front of the unit had the words "frayed cord" written over it in marker.Visual inspection of the cord found a cut in the outer insulation across the cord that had severed the internal black and white wires, exposing the inner copper.Power cord was removed and retained.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Upon triage, the technician found that the power cord was damaged and copper wiring was exposed.
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Manufacturer Narrative
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One kendall scd 700 sequential compression system was received with no complaint listed.The unit was triaged and service found that the power cord was damaged exposing copper wires.Visual inspection of the cord found a cut in the outer insulation across the cord that had severed the internal black and white wires, exposing the inner copper.The power cord was replaced.The potential root cause is customer misuse by running over the cord with hospital bed or due to the procedure used to unplug the unit and the procedure of wrapping of the cord around the bed hook.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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