(b)(4).The dhr for the instrument in question was reviewed and found completely without any irregularities.This instrument was manufactured at the (b)(4) as part of a 50 pc.Lot in august of 2015.The returned instrument was evaluated and found that as received the handle mechanism does not connect to the jaw mechanism when squeezed thus making it impossible to open jaws to pick-up, retain, close and release a clip thus we are able to validate the alleged complaint.Further evaluation revealed that once disassembled the bottom end of the drive rod (n00190) where it engages with the jaws was broken off and separated from the rest of the drive rod.Parts were 100% visually inspected and function tested at the (b)(4) before instruments were sent to customer.No irregularities were found and or reported at the time of inspection and assembly of the product, as this is a standardized process for all instruments manufactured at this facility.We are unable to determine how this instrument has been used, stored, handled and cleaned by the end users facility.At this time it is undetermined as to how the end of the drive rod broke off at the jaw end but mishandling at the end users facility is suspected.
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