Catalog Number 04625315019 |
Device Problem
Incorrect Or Inadequate Test Results (2456)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 05/16/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Unique identifier (udi)#: (b)(4).This event occurred in (b)(6).
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Event Description
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The nurse complained of discrepant inr results for 1 patient on a coaguchek xs meter.The coaguchek xs meter serial number was asked for but not provided.The initial result from the meter was 7.6 inr with a flashing "c".The second result from the meter was 6.1 inr with a flashing "c".The third result from the meter was >8.0 inr with a flashing "c".The fourth result from the meter was 3.0 inr.There was no allegation of an adverse event.The nurse described the samples as "very watery".The nurse stated that they did not squeeze the finger.The nurse stated, "that the blood drop did not look like blood but almost like water".The first three results were measured from the same hand.The fourth measurement was from a different hand.The qc before the measurements passed.The qc was tested after the measurements.The patient's therapeutic range was 2 - 3 inr.It was asked but not known if the customer was taking anticoagulant medication.The suspect product was requested to be returned for investigation.Routine retention testing is performed.Retention testing data is reviewed and appropriate actions are taken as needed.Retention material complies with specification.
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Manufacturer Narrative
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The customer did not return any materials for investigation.Without these materials to investigate, a specific root cause could not be determined.
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Search Alerts/Recalls
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