Model Number 874608 |
Device Problems
Out-Of-Box Failure (2311); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/15/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Per fsr, he reseated the real time clock (rtc) and memory card a few times getting the same results each time.He reinstalled the original rtc.The unit operated to the manufacturer's specifications.The suspect device was returned to the manufacturer for further evaluation.
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Event Description
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The field service representative (fsr) reported that after the installation of the device, the central control monitor (ccm) would not boot up and displayed red and gray lines.There was no patient involvement.
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Manufacturer Narrative
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The reported complaint was confirmed.During laboratory analysis, the product surveillance technician (pst) was unable to duplicate the reported complaint.The real time clock was inspected and installed in lab use only central control monitor (ccm) and observed to performed as intended throughout evaluation.If additional information becomes available on this complaint that would alter the facts and/or conclusion, a supplemental report will be filed accordingly.
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Search Alerts/Recalls
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