MEDTRONIC PUERTO RICO OPERATIONS CO. ACTIVA; STIMULATOR, ELECTRICAL, IMPLANTED, FOR PARKINSONIAN TREMOR
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Model Number 37612 |
Device Problems
Device Displays Incorrect Message (2591); Charging Problem (2892); Communication or Transmission Problem (2896)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 05/07/2018 |
Event Type
Injury
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Manufacturer Narrative
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Other applicable components are: product id 37751, serial# (b)(4), product type: recharger.Other relevant device(s) are: product id: 37751, serial/lot #: nka427348n.If information is provided in the future, a supplemental report will be issued.
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Event Description
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Information was received from a consumer regarding a patient who was implanted with a neurostimulator (ins) for dystonia and movement disorders.It was reported they were "having trouble about the dbs unit".It was clarified they meant the recharger had coupling issues even after replacing the ins recharger antenna.It was reported they were unable to obtain any coupling bars and saw the poor coupling screen.Repositioning the antenna, adjusting the antenna polarity disk, and using the antenna locate feature did not resolve the issue.The caller stated the implant site looked the same as it used to.The ins recharger was replaced.Additional information was received from a manufacturer representative (rep) reporting that the patient was in a hospital for a few days.The rep reported that the patient was at high settings and that there was a little issue with the recharging.The rep reported that they brought the patient back to surgery today and corrected the "potential misunderstanding, whatever." the rep reported the patient did not have their recharger with them.The rep reported that the battery could go out because they had been in the hospital for 3 days.The rep reported the healthcare provider (hcp) gave the patient a charger out of inventory.Additional information was received: it was reported that the rep said to refer to the hcp in terms of the hospitalization.There were no further complications reported.
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Search Alerts/Recalls
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