Model Number 397002-001 |
Device Problems
Device Stops Intermittently (1599); Calibration Problem (2890)
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Patient Problems
No Consequences Or Impact To Patient (2199); No Code Available (3191)
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Event Date 05/21/2018 |
Event Type
malfunction
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Manufacturer Narrative
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This alleged failure mode poses a low risk to the patient because although the companion 2 driver compressor cycled on and off, the companion 2 driver continued to perform its life-sustaining functions.The companion 2 driver will be returned to syncardia for evaluation.The results of the investigation will be provided in a follow-up mdr.(b)(4).
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Event Description
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The customer, a syncardia authorized distributor, reported that the companion 2 driver compressor cycled on and off while supporting a patient.The customer also reported that the patient was switched to a backup companion 2 driver which subsequently had an issue therefore the hospital staff switched the patient back onto the original companion 2 driver.The customer also reported that the patient was extremely stable and continues to be supported by the original companion 2 driver.
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Manufacturer Narrative
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The customer-reported compressor cycling on the companion 2 driver was confirmed via review of the driver's alarm history, and was reproduced during investigation testing.The root cause of the compressor cycling was determined to be a malfunction of the manual pressure regulator, which was unable to maintain the required pressure set point value.Syncardia has a corrective and preventive action (capa) for this issue.Syncardia has completed its evaluation and is closing this file.(b)(4) follow-up report 1.
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Search Alerts/Recalls
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