The customer received questionable ise indirect gen.2 results for one patient sample from a cobas 8000 cobas ise module.The sodium results were 124, 143, 144 mmol/l.The chloride results were 130, 105, 107 mmol/l.Information concerning if any erroneous result was reported outside of the laboratory was requested, but it was unknown.There was no allegation of an adverse event.The electrode lot numbers and expiration dates were requested but were not provided.The investigation was unable to find a definitive root cause.
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