There were no instruments present during the time of the reported event.A steris service technician arrived onsite to inspect the caviwave unit and found that the y-strainer cracked on the incoming water line subsequently causing the reported event to occur.The technician replaced the y-strainer and associated components, tested the caviwave console cleaner, and found it be operational.The unit was installed at the customer's location in 2011 and is under steris service agreement for maintenance.No additional issues have been reported.
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