Part of the review electronic portal imaging device (epid) imager came out of the bearing rails.The epid has the capability to extend to (and retract from) the iso center position.In this case both bearing stoppers were rotated out of place.This caused the bearings to exit the rails, so the imager dropped out of the rails on the floor.In a similar situation (e.G.Rotated gantry) the possibility exists that the part of the imager can hit the patient.The epid in this situation has had maintenance in (b)(6) 2017, for replacement of the bellows fold up elbow, in which case the screws could have been untightened and fastened again.The epid with these kind of bearing stoppers was placed on the market in 2006.The described situation is the only occurrence of this product problem in the past 12 years.Based on the other systems being investigated, all bearing stoppers were correctly secured, which indicate that recurring of the problem is very unlikely.
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