(b)(4).Batch # r9216u.Investigation summary: the device was returned with no apparent damage.The device was connected and tested on a gen11.During functional testing the clamp arm of the device opened and closed partially.The lever did not actuate the clamp arm completely.The device was disassembled and it was found that the link pin was out of position this caused the clamp arm to close partially.No conclusion could be made as to how the component was out of position.It should be noted that as part of our quality process, each device is visually inspected and functionally tested during manufacturing to ensure the device meets the required specifications prior to shipment.The batch history record was reviewed and there were no defects, protocols or ncr(s) found during the manufacturing process related to this complaint.
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