The customer¿s mother was reported via phone call that, the customer was hospitalized on (b)(6) 2018 due to diabetes ketoacidosis with high blood glucose of the 544 mg/dl and also stated that, the insulin pump will not turn on.The insulin pump kept saying load reservoir and changed and load reservoir, primed the tubing, it would not deliver.The significant events leading to hospitalization were stomach pain and vomiting.Customer was wearing the pump at time of hospitalization.Customer declined to troubleshoot for no delivery when priming the tubing and troubleshooting was not done for the insulin pump not turning on.The device is expected to be returned for analysis.
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