Additional information is provided.No further information was able to be obtained from this customer.With no additional, related information provided, the customers reported event was not able to be confirmed.However, a probe was returned for evaluation.The probe was manufactured on august 29, 2017.There were 156 paks associated with this lot.Based on qa assessment, the product met specifications at the time of release.25ga probe was received for evaluation.A visual assessment of the returned sample was performed on (b)(6) 2018 and it was observed that the laser probe cannula and articulating tip were extremely bent and a 25ga trocar was in the middle of the tip.The trocar was removed without any resistance.However, due to the physical damage at the tip, functional testing could not be conducted.Additionally, the probe was returned without a pak or lot number provided, so the rfid tag was read to determine the laser probe lot number the root cause of the reported event cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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