The report of the autopulse platform (sn (b)(4)) displaying a "system error, out of service, revert to manual cpr" error message was confirmed during functional testing and during the review of the archive.Root cause was determined to be a faulty processor board.The platform failed the initial functional testing due to system error (latch error 136 - internal parameter corrupted) was observed upon powering up the device.A review of the autopulse's archive was performed and it shows fault 136(internal parameter corrupted), thus confirming the reported complaint.Visual inspection was performed and found missing battery partition cover, unrelated to the reported complaint.The autopulse platform is a reusable device as well as a serviceable device and was manufactured in 2004.Therefore, this type of physical damages found during visual inspection are characteristics of normal wear and tear for the life of the device.The platform has exceeded its expected service life of 5 years.Due to the age of the device this platform will be scrapped.Historical complaints were reviewed for service information related to the reported complaint and there was no previous history of complaint reported for autopulse with serial number (b)(4).
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