Siemens reviewed the available data files provided by the customer.The sodium sensors and thb assays are performing as intended.For thb: the observed difference in thb results is due to the inconsistency in the application of correlation coefficients.A specific set of correlation coefficients for thb is being utilized on one rp 500 system (s/n (b)(4)) however this has not been applied to the other rp 500 system (s/n (b)(4)).The customer has since applied the same thb correlation coefficient factors to the second system so both rp 500 instruments are configured identically.Na+ may have been influenced by two events that occurred immediately prior to the suspect specimen.The two events were a d39 obstruction detected on the second to the last sample measured prior to the suspect specimen, which was then followed by a sample which prompted a retrocal which was measured 4 minutes before the suspect specimen.The retrocal response was most likely driven by an exposure to a quaternary ammonium compound (like benzalkonium).Across the use-life of the measurement cartridge there was evidence of a similar exposure, all of small magnitude.As per the rp 500 operator's manual, benzalkonium is a known interferent to the na sensor and these substances should be avoided.The root cause for the discordant elevated na+ is not fully known.
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