Catalog Number 5705 |
Device Problems
Insufficient Heating (1287); Temperature Problem (3022)
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Patient Problems
No Patient Involvement (2645); No Known Impact Or Consequence To Patient (2692)
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Event Date 06/06/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).
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Event Description
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Customer complaint alleges the device is not heating.Alleged issue reported as occurred during testing.There was no report of patient involvement.There was no report of patient impact or consequence.
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Manufacturer Narrative
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(b)(4).The device involved in this complaint has not been received by the manufacturer at the time of this report.A device history record review shows the device in reference did not present any problem or malfunction during the production process.The device was tested and met specification prior to release from the manufacturer.Since the device has not been returned for evaluation it is not possible to confirm the customer complaint or determine a root cause of the alleged defect reported.
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Event Description
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Customer complaint alleges the device is not heating.Alleged issue reported as occurred during testing.There was no report of patient involvement.There was no report of patient impact or consequence.
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Search Alerts/Recalls
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