Pentax medical became aware of a report for an event which occurred in the (b)(6) stating the rubber end piece was found in the patient's mouth.The staff are unsure if the patient bit the end of the endoscope during the procedure or the rubber end piece was not fitted correctly.No adverse events were reported to have occurred with the patient or user.The gastroscope was returned to the pentax service center in the (b)(4) for evaluation.The gastroscope, including the distal end, was inspected and found to be in good condition.The distal cap was not returned, therefore, no evaluation on the distal cap could be performed.The distal cap was replaced on the gastroscope.The ifu for this model gastroscope instructs the user to inspect the distal cap before use.The user reported this event to (b)(4).
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