Udi: (b)(4).Device history record (dhr) review: the batch review 3673547 showed that the devices were conformed to in process and finished goods specifications when released to stock the 12 feb.2013.Expiration date: 2016-01 (according to retained labels).Non-conformance was opened relating to deals with a material issue occurred on the driver of the product, with no link with this complaint.Ot was opened relating to deals with the repair of the assembly machine, with no link with this complaint.Evaluation summary: mitek complaints received 2 healix knotless inserters without the anchors.It was noted that the product code of the device reported and the product code of the device received did not match.Follow up with the affiliate confirmed the correct product codes and batch numbers.It was also noted that the anchors were misplaced during packaging/transportation.As the anchors are unavailable for a physical evaluation, we cannot confirm this complaint or discern a root cause for this failure.However, investigations from similar complaints in the past have attributed this failure mode to user technique and failure to follow the ifu.A batch review was conducted to determine if there were any internal processing issues, which would have contributed to the nature of the product complaint.Our results indicate that this batch was processed without incident and therefore there is no internally assignable cause for the reported problem.Further, a review into the mitek complaints system revealed no other complaints of any type for this lot of devices that were released to distribution.At this point in time, no corrective action is required and no further action is warranted.However, mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.This report is being filed from the remetrex complaint management system as required under mitek's corrective and preventative actions (capa) to file usa fda mdr missed malfunctions.If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.
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It was reported by our affiliate that during an arthroscopic shoulder repair, it was observed that two healix anchors failed to secure in the bone hole.According to the report, the devices pulled out with the inserters when the surgeon had completed the deployment.It was reported that the anchor pulls out occurred when the surgeon had already performed a double row fixation and was finishing up a third row.It was reported that the surgeon did not want to breach the bone again, so he concluded the fixation with a ¿polyester-patch¿.It was reported that the surgeon was satisfied with the repair and finished successfully without further issue or harm to the patient.Please see also medwatch report mwr-24052018-0000116569.
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