The investigation has determined that a higher than expected vitros bhcg result was obtained when processing a patient sample on a vitros 5600 integrated system.The investigation was unable to determine the assignable cause for this event.There is no evidence to suggest a vitros 5600 system issue or a vitros bhcg ii reagent issue contributed to the event.Pre-analytical sample processing could not be ruled out as a contributing factor, as the customer is not adhering to the sample collection device manufacturer¿s recommendations for sample centrifugation.It is likely that cellular debris, due to poor sample preparation, was present in the affected sample, although this could not be confirmed.
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A customer obtained a higher than expected vitros total bhcg (bhcg) result from a patient sample on a vitros 5600 integrated system.Patient sample, vitros bhcg result 13.34 miu/ml versus expected vitros bhcg result <2.39 miu/ml biased results of the direction and magnitude observed may lead to inappropriate medical action if not detected.The initial total bhcg ii result was reported to physicians, however, corrected reports were generated and there was no allegation of patient harm being made as a result of the event.This report corresponds to ortho clinical diagnostics inc.Complaint number (b)(4).
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