The customer received questionable ise indirect na, k, ci for gen.2 results for one patient from the cobas 8000 cobas ise module.The initial sodium result was 166 mmol/l and the repeat result was 139 mmol/l.The initial potassium result was 5.0 mmol/l and the repeat result was 4.2 mmol/l.The initial chloride result was 82 mmol/l and the repeat result was 101 mmol/l.The erroneous results were not reported outside of the laboratory.The repeat results were believed to be correct.There was no adverse event.The electrode lot numbers and expiration dates were requested but were not provided.Calibration and qc data was acceptable and within range.The field service representative found the diluent dispense nozzle was misadjusted and he adjusted the nozzle.He also found partially occluded vacuum nozzles.He replaced the probe, verified the adjustments, replaced both vacuum nozzles, checked gear pump pressure, replaced all seals, checked tubing, and replaced pinch tubings.The customer performed successful calibration and qc.
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