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Model Number 383400 |
Device Problem
No Display/Image (1183)
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Patient Problem
No Patient Involvement (2645)
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Event Date 05/22/2018 |
Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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The customer reported the enteral feeding pump¿s image was distorted on the screen during testing.Upon follow up the customer said the image was blurry.Upon triage, service verified that the display was blank.
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Manufacturer Narrative
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An evaluation of the kangaroo joey pump was performed and the customer states ¿the enteral feeding pump¿s image was distorted on the screen during testing.¿ the unit was triaged and the customer¿s reported condition was confirmed.The pump¿s display was completely blank.A fracture was found on the lcd glass behind the black epoxy causing the display to be blank.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.Complaint trending information is being reviewed on a monthly basis and if a trend is observed, actions will be taken as necessary.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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