The customer received questionable ise indirect na, k, ci for gen.2 results for multiple patient samples from the cobas 8000 cobas ise module.Only the following data was provided for three patient samples.Sample 1 initial chloride result was 150 mmol/l and the repeat result was 103 mmol/l.Sample 2 initial sodium result was 129 mmol/l and the repeat result was 141 mmol/l.The initial potassium result was 4.4 mmol/l and the repeat result was 4.9 mmol/l.The initial chloride result was 115 mmol/l and the repeat result was 103 mmol/l.Sample 3 initial sodium result was 157 mmol/l and the repeat result was 143 mmol/l.The initial chloride result was 91 mmol/l and the repeat result was 105 mmol/l.The erroneous results were not reported outside of the laboratory.The repeat results were believed to be correct.There was no adverse event.The electrode lot numbers and expiration dates were requested but were not provided.The field service representative found the syringe seals were very worn and the sipper nozzle was not fully aspirating from the dilution vessel.He replaced the syringe seals, sipper nozzles, sipper tubes and pinch tubings.He cleaned the waste flow path, including the tubing, valves, and system reagent flow path.He conditioned the electrodes and performed reagent primes.The customer ran calibration, qc, and correlations which were within specifications.Further investigation was unable to find a definitive root cause.
|