MAUDE Adverse Event Report: MEDTRONIC NAVIGATION, INC. (LOUISVILLE) STEALTHSTATION S8 EM CRANIAL SYSTEM; NEUROLOGICAL STEREOTAXIC INSTRUMENT

Catalog Number 9735668

Device Problems Application Interface Becomes Non-Functional Or Program Exits Abnormally (1138); No Display/Image (1183); Electrical /Electronic Property Problem (1198)

Patient Problem No Known Impact Or Consequence To Patient (2692)

Event Date 06/04/2018

Event Type  malfunction  

Manufacturer Narrative

A medtronic representative went to the site to test the equipment.Testing revealed that the ups was installed and the system would not shut down from the application but could he hard shut down and could not be triggered from applications or admin.The issue could be replicated when the ethernet connection was pulled from the back of the computer.Swapping the etherenet cables and confirming the cabling connection did not resolve the issue.Changing the cable configuration on switch and resetting the switching did not resolve the issue.When a self test was performed an unknown firmware issue was noticed in the internal firmware and networking tab.Networking tab however indicated that it was connected.The uninterruptible power supply (ups) was replaced again along with a switch but the issue persisted.Upon booting down the system the screen displayed no video.During self test multiple components listed firmware issues and a red ip address was listed.The system was powered down and was left for some time before powering up.After the system was powered on, the self test revealed that everything was functioning normally.It was reported that the site had no grounding on the outlets.No parts have been received by the manufacturer for evaluation.

Event Description

Medtronic received information regarding a navigation device being used for a functional endoscopic sinus surgery (fess).It was reported that while navigating, the system went to the splash screen and then stated no video detected.The representative checked the monitor settings and it was on hdmi.The representative reseated the cables coming from the monitor, with no resolve.It was noted that the computer was not running.The representative then looked at the uninterruptible power supply (ups) and reported that only the v6-11 were green.Navigation was aborted.There was no reported delay in surgery and no reported impact to patient outcome.

Manufacturer Narrative

Additional information: unique device identification (udi) and device manufacture date provided.The uninterruptible power supply (ups) for the navigation system was returned to the manufacturer for evaluation.It was noted that the unit would not power on when prompted by the user.The hardware investigation found that the reported event was related to a hardware issue.This issue was documented in a medtronic navigation hardware anomaly tracking database.A second ups was returned to the manufacturer for analysis.The unit was found to be fully functional with no problem found.The reported event could not be duplicated by medtronic personnel.

Manufacturer Narrative

Correction: a medtronic representative went to the site to test the equipment.Testing revealed that the uninterruptible power supply (ups) for the navigation system was replaced to restore functionality.The system then passed the system checkout and was found to be fully functional.

• Brand Name: STEALTHSTATION S8 EM CRANIAL SYSTEM
• Type of Device: NEUROLOGICAL STEREOTAXIC INSTRUMENT
• Manufacturer (Section D): MEDTRONIC NAVIGATION, INC. (LOUISVILLE); 826 coal creek circle; louisville CO 80027
• Manufacturer (Section G): MEDTRONIC NAVIGATION, INC. (LOUISVILLE); 826 coal creek circle; louisville CO 80027
• Manufacturer Contact: peter verhey ; navigation customer quality; 826 coal creek circle; louisville, CO 80027-9710 ; 7208902515
• MDR Report Key: 7647061
• MDR Text Key: 112717047
• Report Number: 1723170-2018-03045
• Device Sequence Number: 1
• Product Code: HAW
• UDI-Device Identifier: 00643169877016
• UDI-Public: 00643169877016
• Combination Product (y/n): N
• Reporter Country Code: US
• PMA/PMN Number: K162309
• Number of Events Reported: 1
• Summary Report (Y/N): N
• Report Source: Manufacturer
• Source Type: company representative,health
• Reporter Occupation: Health Professional
• Type of Report: Initial,Followup,Followup
• Report Date: 07/18/2018

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Date FDA Received: 06/28/2018
• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Device Operator: Physician
• Device Catalogue Number: 9735668
• Was Device Available for Evaluation?: Device Returned to Manufacturer
• Date Returned to Manufacturer: 06/26/2018
• Is the Reporter a Health Professional?: Yes
• Date Manufacturer Received: 07/18/2018
• Was Device Evaluated by Manufacturer?: Yes
• Date Device Manufactured: 04/27/2018
• Is the Device Single Use?: No
• Is This a Reprocessed and Reused Single-Use Device?: No
• Type of Device Usage: Reuse
• Patient Sequence Number: 1
• Patient Age: 18 YR
• Patient Weight: 68