(b)(6).Investigation: one (1) sample was received for evaluation by one of our quality engineers.It has no packaging flow wrap.It has the plunger rod-rubber stopper, no tip cap and 1.5ml of solution.The barrel label confirms the lot# 7184884.It has the barrel/flange damaged therefore failure mode is verified.It is possible that the plunger rod labeler equipment experienced a variation.Adjustments have been verified.A capa (corrective action preventive action) has been initiated to address this issue.A device history review was completed and there were no documented issues for the complaint of batch 7184884 during this production run.There were no quality notifications were issued during the production of this batch listed in the complaint.All inspections were accepted during the production of this batch.There was no issue documented about barrel/flange damaged.Investigation comments: all our inspections performed while manufacturing this batch were accepted; no rejections were documented.Update jun26, 2018.One (1) sample was received.It has no packaging flow wrap, it has the plunger rod-rubber stopper, no tip cap.1.5ml of solution.The barrel label confirms the lot# 7184884.It has the barrel/flange damaged.Product within specification? root cause could not be determined.There were no qns issued during the production of this batch listed in the complaint.All inspections were accepted during the production of this batch.There was no issue documented about barrel/flange damaged / leakage.Root cause.The plunger rod labeler equipment possible experienced a variation; anyway, adjustments have been verified.Capa (b)(4) has been opened.
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