Catalog Number BI70002000-G27 |
Device Problems
Device Inoperable (1663); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 06/01/2018 |
Event Type
malfunction
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Manufacturer Narrative
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No patient information provided as no patient was involved in this concern.Unique device identifier (udi) is unavailable.Device manufacture date is unavailable.No parts have been received by the manufacturer for evaluation.
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Event Description
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Medtronic received information that, while outside of a procedure, the imaging system pendant displayed that the viewing station of the imaging system was disconnected.It was noted that the imaging system would not complete start up due to the generator.Restarting the imaging system did not restore functionality.Initial troubleshooting found that the imaging system would not shut down and that the generator was not loading the firmware properly.There was no patient present when this issue was identified.No additional information was provided.
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Manufacturer Narrative
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A software investigation analysis was initiated to determine the probable cause of the issue through review of the reported issue.Analysis found that the issue is due to a hardware malfunction.Analysis found that the software functioned as designed.
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Manufacturer Narrative
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A medtronic representative went to the site to test the equipment.Testing revealed that the power conversion enclosure and isolated generator control board.The imaging system then passed the system checkout and was found to be fully functional.
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Manufacturer Narrative
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The enclosure power conversion was returned to the manufacturer for analysis.Analysis found that the enclosure power conversion failed bench test and the transistor was open.Analysis found that the reported event was related to a electrical issue.The pcba generator was returned to the manufacturer for analysis.Analysis found that the standalone pcb passed bench test and voltage was present.All leds were functioning normally and fans were operating correctly.No fault found.
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Search Alerts/Recalls
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