Investigation evaluation: our laboratory evaluation of the product said to be involved could not confirm the report as it was described.The two-way handle, trigger cord attached to the barrel with five (5) bands, and the loading catheter were included in the return.One (1) band was not included in the return.The irrigation adapter was also not included in the return.During a functional test, the barrel was attached to the end of a pentax eg-2930 endoscope with an insertion tube outer diameter of 9.8 mm.The barrel fit the end of the endoscope as intended and did not detach.A product discrepancy or anomaly that could have contributed to this reported occurrence was not observed.The device history record for the lot number said to be involved was reviewed.A discrepancy or anomaly was not observed with the product that was released for distribution.Investigation conclusion: the information provided from the user facility confirmed the endoscope used during the procedure was an olympus gif-h190.The endoscope has an outer diameter of 9.2 mm.The mbl-6 requires an endoscope outer diameter size of 9.5 mm - 13 mm, therefore this device was used with an incompatible endoscope.Use of the product with an incompatible endoscope can result in the barrel being loose on the endoscope.This is the most likely cause for the reported observation.Prior to distribution, all 6 shooter saeed multi-band ligators are subjected to a visual inspection to ensure device integrity.A review of the device history record for the lot number confirmed that this lot met all manufacturing requirements prior to shipment.Corrective action: a review of the complaint history was conducted.The likelihood of occurrence is considered rare.Corrective action is not warranted at this time based on the quality engineering risk assessment.Quality assurance will continue to monitor for complaint trends and reassess the risk assessment results as post market feedback continues to become available.Additional comments regarding this report: based on the information provided that an incompatible endoscope was used with the device, a cook representative has been directed to contact the medical facility involved in an effort to promote further education and understanding related to appropriate usage of this product.
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