The reported driveline disconnect event was confirmed via the log file data provided by the customer.The controller event log file contained approximately 6 days of data.Backup battery fault alarms were captured, due to backup battery load test fails.The driveline was disconnected and was accompanied with lvad off alarms, which appeared consistent with the reported system controller exchange.The system controller was reconnected to the pump.The backup battery fault alarms persisted.No further atypical alarms were recorded.Despite the observed alarms, the log file data appeared to have captured the pump operating as intended.The hm3 lvas ifu and patient handbook explain that if the driveline disconnects from the system controller, the pump stops.If the driveline becomes disconnected from the system controller, it should be promptly reconnected to restart the pump.The pump cannot run without power.No further information was provided.The manufacturer is closing the file on this event.
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