Catalog Number 8065990739 |
Device Problems
Improper or Incorrect Procedure or Method (2017); Failure to Calibrate (2440)
|
Patient Problem
No Known Impact Or Consequence To Patient (2692)
|
Event Type
malfunction
|
Manufacturer Narrative
|
Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.No udi required due to this device was out of production prior to the september 24, 2014 udi regulation date.Manufacturing record reviewed.No abnormalities that could have contributed to this event were found.(b)(4).
|
|
Event Description
|
A refractive coordinator reported high voltage.Upon follow up, field service engineer reported that the user confused voltage with energy.Gas change was performed and calibration table was run.All values met specifications.
|
|
Manufacturer Narrative
|
Additional information provided.During a onsite visit, the fse (field service engineer) performed gas exchange and ran calibration table.Fse found all values in specification.Fse stated user confound voltage with energy.The root cause could not be identified conclusively.High energy is most possible caused by worn gas and the need to run the calibration table.The manufacturer internal reference number is: (b)(4).
|
|
Search Alerts/Recalls
|