Catalog Number 06L45-21 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/26/2018 |
Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer observed discrepant bilirubin results while using clinical chemistry total bilirubin reagents.The following data was provided.The customer uses normal range 0.2 to 1.2 mg/dl.(b)(6), initial (undiluted) 0.91 mg/dl, repeat (autodiluted) 1.77, 2.95 mg/dl.No impact to patient management was reported.
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Event Description
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Update september 5, 2018: the customer stated they suspect the neat results were correct, and the undiluted (neat) results were reported out of the lab.
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Manufacturer Narrative
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Evaluation of the customer issue included a complaint text review, a search for similar complaints, device history review, instrument log review, and labeling review.Returns were not available.No adverse trend was identified for the customer issue.Device history review did not identify any issues that may have caused the customer issue.Log review did not identify any issues that contributed to the customer issue.Labeling was reviewed and found to be adequate.Based on all available information and abbott diagnostics evaluation, no systemic issue was identified and no product deficiency was found.Describe event or problem was updated.
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Search Alerts/Recalls
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