Catalog Number 8884719009 |
Device Problem
Physical Resistance/Sticking (4012)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 07/17/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
(b)(4).The device involved in this complaint has not been received for evaluation by the manufacturer at the time of this report.Verification of failure mode reported in the current manufacturing process was conducted.Thirteen devices were taken from the current production, and functionally inspected.The issue reported was not observed in the current manufacturing process.A device history record investigation did not show issues related to this complaint.Customer complaint cannot be confirmed due the product sample is not available to perform a proper investigation and determinate the root cause.Corrective actions cannot be established at this time.If the device sample becomes available at a later date, this report will be updated with the evaluation results.
|
|
Event Description
|
Customer complaint alleges the piston in the cylinder is not moving during patient use.It was reported no patient injury occurred.Patient condition was reported as "fine".
|
|
Event Description
|
Customer complaint alleges the piston in the cylinder is not moving during patient use.It was reported no patient injury occurred.Patient condition was reported as "fine".
|
|
Manufacturer Narrative
|
Qn#(b)(4).The reported complaint of "piston in cylinder not moving in use" was not confirmed based upon the sample received.The returned volumetric exerciser was able to pass a functional inspection when connected to a vacuumed air.The piston was able to move freely within the device.There were no functional issues found with the returned sample.A corrective action is not required at this time as there were no functional issues found with the returned sample.Teleflex will continue to monitor customer feedback for complaints of this nature.
|
|
Search Alerts/Recalls
|