The customer reported a tear of the esophagus after the disposable tip detached from the device.The tear was repaired through endoscopic intervention.The customer believes the tip folded back on itself during passage through the esophagus.The device labeling indicates that the tip can come detached if the tip is bent at a significant angle within the patient.Disposable tips from the same manufacturing lot were examined and all specifications were within tolerances.Additionally, the device history record of the manufacturing lot was reviewed and no issues were recorded.The manufacturer also reviewed complaint trending reports.No similar issues have been reported in any complaint trends.Therefore, the manufacturer believes this to be an isolated incident.The device is not believed to have caused or contributed to the event.Diversatek has determined that there are no new safety or efficacy issues as a result of this event and therefore, no further action will be taken.
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