The provider claims that they were performing an anti-tip check that they do with every client by having the user lean back on the anti-tips to make sure the front casters are not more than 4" off the ground; this test is performed on a level surface.While they did this check, the tech noticed the anti-tip extensions were beginning to bend.The tech claims that before this test, he adjusted the center of gravity as far back as he could, and tried to change the position where the anti-tip was mounted.
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