Since the product was not returned for analysis, no product failure analysis can be conducted and no determination of possible contributing factors could be made.As such, the investigation will be closed.If the complaint device is received in the future we will reopen the complaint and perform the investigation as appropriate.The device history record (dhr) was reviewed and no anomalies were found related to this complaint.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.Manufacturer's ref.No: (b)(4).
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It was reported that a patient underwent an ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter and a broken tip occurred.During the procedure, after 45 minutes, a current leakage error displayed on the carto 3 system and the system froze.The catheter was immediately checked, and damage was noted near the proximal electrodes, where the tip connects with the shaft.The damage resulted in exposed wires.However, there were no lifted or sharp rings.It was noted that there was no resistance or difficulty during insertion or removal of the smarttouch sf catheter.Smarttouch sf catheter was replaced, and the procedure was completed with no patient consequences.The current leakage error is not mdr reportable as patient safety is unaffected by this issue.However, the tip damage is mdr reportable.
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On 10/17/2018, the bwi failure analysis lab received the device for evaluation.Initial visual analysis identified, ¿a small bump where pick housing meets the shaft.¿ this finding was assessed as not mdr reportable since there is no exposure of internal components, or any evidence that the integrity of the catheter has been compromised, then the potential that it could cause or contribute to a death, serious injury, or other significant adverse event is remote.Product evaluation details: it was reported that a patient underwent an ablation procedure with a thermocool® smart touch® sf bi-directional navigation catheter and a broken tip occurred.During the procedure, after 45 minutes, a current leakage error displayed on the carto 3 system and the system froze.The catheter was immediately checked, and damage was noted near the proximal electrodes, where the tip connects with the shaft.The damage resulted in exposed wires.The product evaluation has been completed.The device was visually inspected and a small bump was observed on the peek housing, no metal was exposed.Magnetic sensor functionality was tested on carto and the catheter was properly visualized; no errors were observed.Then, electrical test was performed on the catheter and it was found within specifications.No electrical malfunction was observed.Per the damage observed, the deflection test was performed and the catheter failed.A failure analysis was performed and the catheter was dissected on the tip area, the t-bar was found slid down causing the improper deflection condition, also, residues of pu application was found at the t-bar anchored place which indicates a proper manufacturing assembly.The device history record (dhr) was reviewed and no anomalies were found related to this complaint.In addition, the dhr review verifies that the device was manufactured in accordance with documented specification and procedures.The customer complaint was confirmed.The bump observed on the tip is related to the t-bar issue, since the t-bar had slid down causing stress on the area.The root cause of the t-bar slippage cannot be determined, however, an internal corrective action has been opened to investigate the issue of deflection issue and t-bar slippage.The root cause of the current leakage reported by the customer, cannot be determined since no malfunction was observed during the test that could cause the issue.Similar complaints are monitored monthly.Manufacturer¿s ref # (b)(4).
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