The lot history record (lhr) for prolystica hp manual cleaner was reviewed and no abnormalities were noted.The manual cleaner's safety data sheet states (page 4; section 11)," toxicological information, symptoms/injuries after skin contact may cause irritation".Prolystica hp neutral manual cleaner is non-toxic and not considered hazardous.A steris account manager stated that the customer is a new user of prolystica hp manual cleaner.The customer has decided to replace the manual cleaner with a new steris detergent.This is the first complaint of irritation ever received by steris for the product subject of the event and no additional issues have been reported.
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