The customer stated that they received erroneous results for one patient sample tested with crep2 creatinine plus ver.2 on a cobas 8000 c 702 module.The results did not correspond to the clinical picture of the patient.The sample was initially tested on another c 702 analyzer, resulting with a crep2 value of -4 umol/l.The sample was repeated on the complained c 702 analyzer, resulting with a value of 2 umol/l.The sample was repeated on the complained c 702 analyzer, resulting as 3 umol/l.The results were reported to the doctor who did not believe the results fit the patient's clinical picture.The patient normally has crep2 values of 35 to 45 umol/l.No adverse events were alleged to have occurred with the patient.The c 702 analyzer serial number is (b)(4).
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